Returns & Exchanges

At simplehuman, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 45 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and print the prepaid UPS shipping label provided by our system.

• 3.
  Pack Your Items

  Securely pack the product in its original packaging, including all parts and manuals, to ensure safe transit.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and track your return status through your simplehuman account.